Using Ask Flow, Your AI Assistant

Ask Flow is Flow Roll's built-in AI assistant. It answers how-to questions from the latest Flow Roll documentation, and it can also look up your own gym's members and billing to answer questions about them directly — so "who canceled last month?" is a question you ask, not a report you build.

1. Opening Ask Flow

There are two ways in, and both open the same panel: a floating, movable window that stays on top of whatever page you're on (full-screen on mobile), so you can keep working while you chat.

From the Navigation Drawer

1. Open the left navigation drawer (or swipe in from the left).
2. Scroll toward the bottom — Ask Flow sits just above Account.
3. Select Ask Flow (sparkles icon).

From the Dashboard

1. Navigate to the Dashboard (grid icon).
2. On the AI Insights card, select Generate Insight if you haven't already.
3. Select Ask Flow (chat-bubble icon).

[!NOTE] On the dashboard, the Ask Flow button only appears after an insight has been generated. If you don't see it, generate the insight first — or just use the navigation drawer, which always works.

2. Asking How-To Questions

Ask Flow reads the same help documentation you're reading now, so it's a faster route to an answer than searching:

• "How do I check a member in with a QR code?"
• "How do I connect Stripe to collect payments?"
• "How do I import members from a CSV?"
• "A member shows up red at check-in — what does that mean?"

3. Asking About Your Own Gym

This is where Ask Flow goes beyond a search box. It can read your gym's actual members and billing:

• "Who canceled their membership in the last 30 days?"
• "Which delinquent members have the highest outstanding balances?"
• "Who hasn't checked in for the last 60 days?"
• "How many members are currently paused, and when do they resume?"

Billing questions look back roughly four months.

[!IMPORTANT] Your members' details stay private. Ask Flow reads this data on your device — personal information is never sent to the help-documentation search.

4. Monthly Request Limit

Each gym gets a set number of Ask Flow requests per month. Select the info icon next to the Ask Flow title to see how many you have left; the icon turns red once you've run out. Requests reset at the start of the next month.